Responsible Tech

The highest security and privacy
standards

Responsible Tech

The highest security and privacy standards

Our touchpoints

Agnostic detection

We cover a wide range of location-based technologies to capture substantial behavioral information within the property. All information out of staff sight is anonymous.

Bluetooth and RFID Key Cards

Our dual Bluetooth Low Energy (BLE) / RFID key cards are used to notify staff within a 20m range by sending signals to their devices (phone, tablet, etc.) via the Gaia app. This means card holders are smoothly identified by staff right before reaching them. Cards are compatible with most door lock systems. No gateways are required, although they can be added for wider coverage. This product is suitable for hotels, resorts and office buildings.

Bluetooth and RFID Key Cards

Our dual Bluetooth Low Energy (BLE) / RFID key cards are used to notify staff within a 20m range by sending signals to their devices (phone, tablet, etc.) via the Gaia app. This means card holders are smoothly identified by staff right before reaching them. Cards are compatible with most door lock systems. No gateways are required, although they can be added for wider coverage. This product is suitable for hotels, resorts and office buildings.

Bluetooth Lanyards

Bluetooth lanyards are wireless sensors that transmit signals within a 50m range to nearby Bluetooth gateways. Lanyards are anonymous, which means they aren't connected to any particular person. They are used to define correlations between areas and map journeys across the place for space optimisation purpose. This product is mostly suitable for offices.

Bluetooth Lanyards

Bluetooth lanyards are wireless sensors that transmit signals within a 50m range to nearby Bluetooth gateways. Lanyards are anonymous, which means they aren't connected to any particular person. They are used to define correlations between areas and map journeys across the place for space optimisation purpose. This product is mostly suitable for offices.

Bluetooth COVID-19, Vital Signs Wristbands

Depending on the model, wristbands can be used as a mesh network to report people in close contact with a COVID case, or communicate with nearby staff devices for guest recognition or real-time monitoring via the Gaia app. Vital sensors include body temperature, heart rate, blood pressure, and more. Wristbands are easy to wear, waterproof and lightweight. This product is suitable for senior living residences, health retreats and cruise ships.

Bluetooth COVID-19, Vital Signs Wristbands

Depending on the model, wristbands can be used as a mesh network to report people in close contact with a COVID case, or communicate with nearby staff devices for guest recognition or real-time monitoring via the Gaia app. Vital sensors include body temperature, heart rate, blood pressure, and more. Wristbands are easy to wear, waterproof and lightweight. This product is suitable for senior living residences, health retreats and cruise ships.

Bluetooth Sensors

Bluetooth Low Energy (BLE) enabled sensors are used for asset tracking or location-based communication with app users via the Gaia SDK. Assigned to specific spaces or equipment, the sensors are equipped with an accelerometer mesure how resources are being used on a granular level. Sensors are easily attached to almost any asset at a low cost and increased accuracy. This product is suitable for offices, commercial real estate and health clubs.

Bluetooth Sensors

Bluetooth Low Energy (BLE) enabled sensors are used for asset tracking or location-based communication with app users via the Gaia SDK. Assigned to specific spaces or equipment, the sensors are equipped with an accelerometer mesure how resources are being used on a granular level. Sensors are easily attached to almost any asset at a low cost and increased accuracy. This product is suitable for offices, commercial real estate and health clubs.

AI Units on existing camera feeds

Our AI unit is a micro-processor that analyses camera feeds to determine real-time and predictive space occupancy. The AI unit uses a combination of computer vision and machine learning techniques and processes traffic data locally, before sending the results to the Gaia platform. This product is suitable for offices, commercial real estate, senior living residences and retail.

AI Units on existing camera feeds

Our AI unit is a micro-processor that analyses camera feeds to determine real-time and predictive space occupancy. The AI unit uses a combination of computer vision and machine learning techniques and processes traffic data locally, before sending the results to the Gaia platform. This product is suitable for offices, commercial real estate, senior living residences and retail.

QR Codes with Browser Fingerprinting

Our QR codes can be used for COVID tracing and recognition purposes. When a member scans a QR code, staff is notified by voice and text about the member's profile. The COVID tracing service allows the property manager to send SMS to all direct or indirect contacts with a COVID case. Our QR codes are matched with browser fingerprinting, meaning users need to register their phone number only once. After the first scan, no manual input is required. This product is suitable for offices and hotels.

QR Codes with Browser Fingerprinting

Our QR codes can be used for COVID tracing and recognition purposes. When a member scans a QR code, staff is notified by voice and text about the member's profile. The COVID tracing service allows the property manager to send SMS to all direct or indirect contacts with a COVID case. Our QR codes are matched with browser fingerprinting, meaning users need to register their phone number only once. After the first scan, no manual input is required. This product is suitable for offices and hotels.


Your private AI

Our proprietary AI engine uses data points that other systems cannot tap into and makes property management more powerful than ever. Our AI runs on property level, meaning that it is trained to provide information specific to each property. It combines different models, from path prediction, employee insights and automated reports so you can make the most informed decisions. With a capacity of 100,000 records per second, it allows our systems to scale without bottlenecking.

Insights towards revenue and operations

We combine our proprietary AI technology with leading-edge location services to empower businesses. From hospitality to residential, office to commercial, we help businesses leverage the power of location-based data in real-time, delivering better customer experiences and more efficient operations.

Insights towards revenue and operations

We combine our proprietary AI technology with leading-edge location services to empower businesses. From hospitality to residential, office to commercial, we help businesses leverage the power of location-based data in real-time, delivering better customer experiences and more efficient operations.

Data privacy

Gaia enables staff receive guest data automatically, without having to retrieve it manually from multiple systems. We run a custom PII data policy, meaning our clients share with us the data they want us to access. All information out of staff sight is anonymous.

Security Management

Our architecture incorporates the most secure practices to protect data and cloud security (AES 256 encryption framework, end-to-end encryption, etc.). Our company is SSLAB Rating A certified.

Gaia's capabilities
scaled to your business

Field tested   ·   8.7M sqft
37 locations   ·   5 years

Neoma demonstrated a genuine commitment to understand the nuances of luxury hospitality and to work with us to improve the overall guest experience. Neoma's speed of development was very impressive and we continue to work closely with the team.

Matthew James Lawson, CFO

Hongkong and Shanghai Hotels

CFO, Hongkong and Shanghai Hotels

What we like about Neoma's service is its efficiency. Their work in Asia, that is a great advantage as we have many facilities in that region. They are very professional with a strong supporting team for service.

Kathryn Yeung, Regional Fitness Facility Manager

PURE Group

Regional Fitness Facility Manager, PURE Group

We are pleased with the modularity and functionality of the platform as well as the excellent support from their professional team. They passed every single KPI that we and our customers set and they delivered.

Michael Economakis, CEO

SCCA Advisory

CEO, SCCA Advisory