Trusted by hundreds of top organisations
Solutions Overview
Our Mission Ensure seamless identification across facilities
ANSWERING A CHALLENGE How to Streamline Workforce Verification Securely?
The manual verification of workforce access is tedious, yet crucial for safety and compliance. An efficient, secure solution is needed to streamline workforce management without compromising oversight.
Features
Essential Centralise profiles, basic check-in | Premier Seamless identification, real-time monitoring | Signature Full identity automation, Access dashboards | |
|---|---|---|---|
| Core Features | |||
| Gaia Platform and staff App | |||
| Contacts Management | |||
| Communications | Emails, Whatsapp, SMS | Emails, Whatsapp, SMS | Emails, Whatsapp, SMS |
| Identity and Access Management Registration | Data imports (bulk HR) | + Gaia Digital ID app (selfie enrollment) | + Live camera profile images (instant) |
| Seamless Identity Verification | Manual, Unlimited checkpoints | + Camera auto | + Camera auto |
| Issue Management (incident reporting by voice and text) | |||
| Unauthorized Person Detection | On Command Centre (Gaia Platform) | + Gaia App | + Gaia App |
| Real-time Journey Monitoring | — | Manual, Unlimited checkpoints | + Camera auto |
| People Counting | — | ||
| Evacuation Management | — | — | |
| Visitor Management and Journey Monitoring | — | — | |
| Analytics & Reporting | |||
| Dashboards | — | — | |
| Contact us | Contact us | Contact us | |
Essential
Centralise profiles, basic check-in
Core Features
- Gaia Platform and staff App
- Contacts Management
- Communications: Emails, Whatsapp, SMS
- Identity and Access Management Registration: Data imports
(bulk HR) - Seamless Identity Verification: Manual
(Unlimited checkpoints) - Issue Management
(incident reporting by voice and text) - Unauthorized Person Detection: On Command Centre
(Gaia Platform)
Premier
Seamless identification, real-time monitoring
Core Features
- All Essential features, plus:
- Identity and Access Management Registration: + Gaia Digital ID app
(selfie enrollment) - Seamless Identity Verification: + Camera auto
- Unauthorized Person Detection: + Gaia App
- Real-time Journey Monitoring: Manual
(Unlimited checkpoints) - People Counting
Signature
Full identity automation, Access dashboards
Core Features
- All Premier features, plus:
- Identity and Access Management Registration: + Live camera profile images
(instant) - Real-time Journey Monitoring: + Camera auto
- Evacuation Management
- Visitor Management and Journey Monitoring
Analytics & Reporting
- Dashboards
Workforce Identification Management Frictionless workforce authentication using your CCTV cameras
- Biometric identification to streamline workers and contractors registration and authentication
- Secure, automated verification of credentials and permissions to manage access to critical areas
- Integration with PIAM and PACS systems
Workforce Identification Management Vigilant Security and Compliance Enforcement
- Continuous screening against watchlists and banned persons databases
- Automated alerts for the presence of unauthorized or blacklisted individuals
- Comprehensive audit trails and reporting for regulatory compliance
For Security Administrators and Officers
- Centralized biometrics control and monitoring
- Real-time alerts and notifications on Gaia platform and app
- Comprehensive audit trails and reporting
For Employees and Contractors
- Convenient and secure access
- Streamlined entry and exit processes
- Improved safety and productivity
Our Technology
AI units on your existing cameras
Leveraging edge computing, we achieve rapid and precise identification of workforce, making optimal use of the existing camera infrastructure.
- Edge computing facial recognition on existing or new cameras
- World's most secure end-to-end encryption (bank grade)
- GDPR compliant
- Auto-scalable with AWS cloud infrastructure
- Reliable even in challenging environments
The Gaia platform
The Gaia platform is an operational assistance that connects to physical touchpoints and datapoints to automate operational workflows.
- Centralized biometrics management for worker identification
- Real-time dashboards and alerts for operational visibility and anomaly detection
- Seamless integration with PIAM and PACS systems
The Gaia app
The Gaia mobile application provides industrial workers and site managers with real-time operational insights and notifications, enabling situational awareness and responsive action from anywhere.
- Real-time alerts for unauthorised workforce or truck access
- Issue Management with voice command
- Remote monitoring and control capabilities for quick response to issues
Our secure, scalable architecture
Our architecture incorporates security and privacy by design, leveraging AWS global server regions, with the highest cloud security. Our company is SSLAB Rating A certified.
Watch Gaia in action
Dive into our curated collection of videos, blog articles, and ebooks tailored for facilities management operations. Get actionable insights about seamless identification, tailgating - watch case studies, live demos, read blogs and guides to elevate your visitor and workforce identity verification.
Drive Measurable
Results
50X
Faster, automated checkins
↑99%
Accuracy (groundproof)
10%
Staff resources optimisation
↑45%
Workforce satisfaction
End-to-end streamlined, secure operations
Operational ease
- Centralised identity management
- No manual identity check
- Error-free routine
- Automated reporting
Workforce productivity
- Streamlined access
- Seamless collaboration
- Optimized workflows
- Responsive alerts
Compliance Enforcement
- Automated tracking
- Streamlined auditing processes
- Regulatory compliance reporting
Operation safeguard
- Workforce safety
- Loss prevention
- Automated anomaly detection
- Incident response protocols
Why Choose Gaia
Rapid Deployment
Kick-off in 2-4 weeks with pre-built connectors designed for common use cases
Flexible Integration
Connect with your existing systems through 15+ pre-built connectors and robust APIs
Scale with Confidence
Handle millions of guests with enterprise-grade infrastructure that grows with your needs
AI Staff Assistance
Leverage Gaia Pulse AI assistant for intelligent guest queries and knowledge management
Enterprise Security
GDPR compliant, secured with AES-256 encryption and built on AWS’s Security by Design
Proven Results
Trusted by 100+ of top organisations across facilities management, commercial and office real estate
Gaia's capabilities
scaled to your business
Customer Success See how businesses like yours deliver results with Gaia
Clients
“The way our operations were working was not sustainable”
Team Lead Event Products, People, Technology and Operations, FIFA Technology
“Game-changing guest experience”
Neoma demonstrated a genuine commitment to understand the nuances of luxury hospitality and to work with us to improve the overall guest experience. Neoma’s speed of development was very impressive and we continue to work closely with the team.
Matthew Lawson, Executive Director The Hongkong and Shanghai Hotels Group
“Personalising the guest experience in 5-star resort”
The Gaia app user interface is user-friendly, making it easy to navigate and use. The integration of all features will greatly enhance the guest recognition and personalize the experience. Profile notes allow for important information or feedback from guests to be easily accessible by the team, significantly improving our operations. The app can be downloaded on all mobile phones, ensuring a widespread support for our Guest Recognition Program.
Area Vice President & General Manager Grand Hyatt
“Data and AI for the best experience”
As we try to wrap our heads around what the future of work is going to look like, it's important that we rely on more than just our guts, and data and AI is going to play an ever more important role in helping us create the best and most personalised work experience for everyone.
Chelsea Perino, Managing Director, Global Marketing & Communications The Executive Centre
“Truly the best and most reliable”
What we like about Neoma's service is its efficiency. Their work in Asia, that is a great advantage as we have many facilities in that region. They are very professional with a strong supporting team for service.
Kathryn Yeung, Regional Fitness Facility Manager PURE Group
“They passed every single KPI”
We are pleased with the modularity and functionality of the platform as well as the excellent support from their professional team. They passed every single KPI that we and our customers set and they delivered.
Michael Economakis, CEO SCCA Advisory
At a glance
$120M Saved yearly through
automated workflows
2.2M Users processed on
the Gaia platform
170 Locations
covered
13 Countries
served
Frequently Asked Questions
The frictionless workforce authentication solution leverages your existing CCTV cameras to provide seamless biometric identification for workers and contractors. This system streamlines the registration and authentication process, ensuring quick and secure verification of credentials and permissions. By automating access management, it effectively controls entry to critical areas, enhancing security and operational efficiency. Additionally, the solution integrates seamlessly with Physical Identity and Access Management (PIAM) and Physical Access Control Systems (PACS), allowing for comprehensive oversight and management of workforce access across your facilities. This combination of technology ensures a smooth, secure experience for all personnel.
Smart cameras significantly enhance operational efficiency in industrial environments by enabling seamless monitoring and management of critical processes. They facilitate real-time biometric identification for workforce authentication, ensuring secure access to restricted areas. Additionally, these cameras improve safety by detecting potential hazards and monitoring compliance with safety protocols. They can effectively identify man-down incidents, allowing for rapid response in emergencies. By integrating with existing systems, smart cameras create a safer and more efficient industrial environment.
Our infrastructure got the SSLAB Rating A with the AES-256 encryption framework, the world's most secure protocol and protection for data transmission in every status (at Rest, in Use, in Motion). All AWS services we use have certifications for compliance with ISO/IEC 27001:2022, 27017:2015, 27018:2019, 27701:2019 and ISO/IEC 9001:2015.
We use AWS Shield Standard for DDoS Protection. For automatic detection and mitigation of volumetric network (OSI layer 3) and sophisticated application (layer 7).
We use AWS WAF 2 with all instances of server, Storage Service and API Gateway for: bad bot and scraper protection, SQL injection protection, cross-site scripting protection, scanner and probe protection, IP address whitelist/blacklist, known attacker protection and HTTP flood protection.
Along with Firewall Server, EC2 instances also have Security Group and ACLs. Security groups control both inbound and outbound traffic at the instance level, while ACLs act as a firewall for associated subnets, controlling both inbound and outbound traffic at the subnet level.
Getting started is easy. Follow these 3 simple steps:
- Contact Our Sales Team: Reach out to discuss your specific needs and explore the solutions that best fit your requirements.
- Choose Your Plan: Select a plan that aligns with your goals and budget.
- Setup Phase: The setup process typically takes 2-4 weeks, depending on the chosen solutions and touchpoints.
Our team is here to guide you every step of the way
The way operations are working today is not sustainable and they cannot really manage guests and properly track the services they provide. Gaia gave them the ability to have a better identification of the guests, and to anticipate and understand what each guest is supposed to be doing. They want to get rid of Whatsapp messages, as they receive thousands of messages in groups that are impossible to follow. They want to anticipate services they need to provide and be ready for them. It means that if a person has arrived and gone to their hotel, it is reported that they arrived, were properly greeted, successfully checked-in, etc. If any issue happened, it is documented and reported. It’s really about improving visibility and awareness of the services, and to track whether the services are provided properly or not. What they need to achieve is service excellence with full awareness, and Gaia gives them that.