Deliver VIP journeys for everyone

Deliver
VIP journeys
for everyone

Deliver
VIP journeys
for everyone

84 %

Make personalisation at scale a reality

Guest expectations for personalised service are almost 84-90% among younger audiences, while staff struggle to meet competing demands.

An award-winning platform

Neoma combines proprietary cloud-based AI technology with leading-edge location services. From hospitality to travel, lifestyle to wellness, we help businesses leverage the power of location-based data in real-time.

Understand our technology

Manage and respond from a single platform

Guest recognition

Personalised app journeys

Property insights

COVID-19 tracing

Automated guest recognition

Grow revenues with insights

Proactive alerts for staff

Frictionless service

Serve, engage and grow

Unified view of customers

Tailored recommendations

User journey mapping

Predictive space occupancy

Detecting unusual patterns

Shape resident experience

Monitor visitor arrival

Trace and contain outbreaks

Maintain historical records

Easily alert close contacts

Timely updates

Guest recognition

Automated guest recognition

Grow revenues with insights

Proactive alerts for staff

Frictionless service

Personalised app journeys

Serve, engage and grow

Unified view of customers

Tailored recommendations

User journey mapping

Property insights

Predictive space occupancy

Detecting unusual patterns

Shape resident experience

Monitor visitor arrival

COVID-19 tracing

Trace and contain outbreaks

Maintain historical records

Easily alert close contacts

Timely updates

Gaia staff app

Facilitate daily staff duties

Receive guest data , no manual search

Awareness about nearby guests

Hands-free voice and text

Gaia platform

Elevate the property app user journey

Improve traffic capture rate

Maximise marketing impact

Boost app engagement

Gaia platform

Real-time and predictive occupancy

Review journey mapping

Determine area correlation

Optimise space and resources

Gaia platform

The simplest and most secure tracing

Trace people and areas

Split direct and indirect contacts

Cover QR codes, cards, wearables

Field tested   ·   8.7M sqft
39 locations   ·   5 years

Neoma demonstrated a genuine commitment to understand the nuances of luxury hospitality and to work with us to improve the overall guest experience. Neoma's speed of development was very impressive and we continue to work closely with the team.

Matthew James Lawson, Executive Director

Hongkong and Shanghai Hotels

CFO, Hongkong and Shanghai Hotels

What we like about Neoma's service is its efficiency. Their work in Asia, that is a great advantage as we have many facilities in that region. They are very professional with a strong supporting team for service.

Kathryn Yeung, Regional Fitness Facility Manager

PURE Group

Regional Fitness Facility Manager, PURE Group

We are pleased with the modularity and functionality of the platform as well as the excellent support from their professional team. They passed every single KPI that we and our customers set and they delivered.

Michael Economakis, CEO

SCCA Advisory

CEO, SCCA Advisory

Drive Measurable
Results

8X return

via revenues and saving

A Rating

on SSL Labs

Trusted

by industry leaders

Award-winning

AI solution

Explore the platform

Gaia's capabilities scaled to your needs