Find a solution for your industry

Industries

Take your customers from introductions to long-term relationships with solutions designed to meet your industry's unique needs


Personalisation

Personalisation How do you personalise relationship - at scale?

Across industries, the quicker you know your customers, the easier it is to deliver the personalised experience they expect. Gaia does this and more, bringing together the most important data from all parts of your business and leveraging AI to offer personalised offers and bespoke support, when and where customers need it most.


Business Sync

Staff Application Keep your business
and staff in sync

Our platform, staff app and SDK help you scale, extend and optimise as your business changes. The platform can help you target customers with custom recommendations and content, while enabling admins and internal teams to do their best work, with minimum fuss.


Clients

Leading Representative

“The way our operations were working was not sustainable”

Guest operations cannot really manage guests and properly track the services they provide. Gaia gave them the ability to have a better identification of the guests, and to anticipate and understand what each guest is supposed to be doing. They want to get rid of Whatsapp messages, as they receive thousands of messages in groups that are impossible to follow. What they wanted to achieve is service excellence with full awareness, and Gaia gives them that.

Leading Representative, International Sports Organisation
Matthew Lawson

“Game-changing guest experience”

Neoma demonstrated a genuine commitment to understand the nuances of luxury hospitality and to work with us to improve the overall guest experience. Neoma’s speed of development was very impressive and we continue to work closely with the team.

Matthew Lawson, Executive Director, The Peninsula Hotels Group
Chelsea Perino

“Data and AI for the best experience”

As we try to wrap our heads around what the future of work is going to look like, it's important that we rely on more than just our guts, and data and AI is going to play an ever more important role in helping us create the best and most personalised work experience for everyone.

Chelsea Perino, Managing Director, Global Marketing & Communications at The Executive Centre
Kathryn Yeung

“Truly the best and most reliable”

What we like about Neoma's service is its efficiency. Their work in Asia, that is a great advantage as we have many facilities in that region. They are very professional with a strong supporting team for service.

Kathryn Yeung, Regional Fitness Facility Manager, PURE Group
Michael Economakis

“They passed every single KPI”

We are pleased with the modularity and functionality of the platform as well as the excellent support from their professional team. They passed every single KPI that we and our customers set and they delivered.

Michael Economakis, CEO, SCCA Advisory

At a glance

3Bn Sqf Field Tested
$120M Saved yearly through
automated workflows
50K Touchpoints connected
140 Locations covered