Automated workflows and tasks for efficient operations and reduced errors.

Automated Workflows in Efficient Operations

Automate workflows and tasks to eliminate manual, low added-value duties, reduce errors and focus on what matters

The Challenge

Manual and repetitive tasks that consume time and effort, leading to inefficiencies, errors, and reduced productivity.

Manual and repetitive tasks leading to inefficiencies.
Manual and Repetitive Tasks
Lack of standardisation causing workflow challenges.
Lack of Standardisation

Our Automated Workflows Solution

Boost productivity, reduce errors, and improve efficiency by automating tasks and workflows for streamlined operations.

Task automation for improved efficiency and reduced errors.

Task Automation

Utilise the Gaia platform to automate manual and repetitive tasks, such as data entry, report generation, and administrative duties, freeing up time and resources, reducing errors, and improving overall operational efficiency.

Streamlined workflows for efficient collaboration and enhanced productivity.

Workflow Streamlining

Implement automated workflows on Gaia to seamlessly route tasks and information between teams and departments, ensuring efficient collaboration, reducing bottlenecks, and enhancing productivity.


Leading Representative

“The way our operations were working was not sustainable”

Guest operations cannot really manage guests and properly track the services they provide. Gaia gave them the ability to have a better identification of the guests, and to anticipate and understand what each guest is supposed to be doing. They want to get rid of Whatsapp messages, as they receive thousands of messages in groups that are impossible to follow. What they wanted to achieve is service excellence with full awareness, and Gaia gives them that.

Leading Representative, International Sports Organisation
Matthew Lawson

“Game-changing guest experience”

Neoma demonstrated a genuine commitment to understand the nuances of luxury hospitality and to work with us to improve the overall guest experience. Neoma’s speed of development was very impressive and we continue to work closely with the team.

Matthew Lawson, Executive Director, The Peninsula Hotels Group
Chelsea Perino

“Data and AI for the best experience”

As we try to wrap our heads around what the future of work is going to look like, it's important that we rely on more than just our guts, and data and AI is going to play an ever more important role in helping us create the best and most personalised work experience for everyone.

Chelsea Perino, Managing Director, Global Marketing & Communications at The Executive Centre
Kathryn Yeung

“Truly the best and most reliable”

What we like about Neoma's service is its efficiency. Their work in Asia, that is a great advantage as we have many facilities in that region. They are very professional with a strong supporting team for service.

Kathryn Yeung, Regional Fitness Facility Manager, PURE Group
Michael Economakis

“They passed every single KPI”

We are pleased with the modularity and functionality of the platform as well as the excellent support from their professional team. They passed every single KPI that we and our customers set and they delivered.

Michael Economakis, CEO, SCCA Advisory

At a glance

3Bn Sqf Field Tested
$120M Saved yearly through
automated workflows
600K Guest journeys created
on the Gaia platform
155 Locations covered