Neoma
    Enable World-Class Experiences at Scale

    Discover our suite of solutions designed to streamline operations and deliver seamless, personalised experiences at scale. Harness the power of real-time data access to amplify daily efficiency and elevate customer satisfaction to new heights.

    • Guest & Journey Management

      Streamline guest experiences with centralised data and automated workflows

    • Seamless Identification

      Verify identities and manage access with advanced recognition technology

    • Crowd Management

      Monitor and manage crowds with real-time analytics and insights

    Find a solution for your industry

    Across industries, the quicker you know your customers, the easier it is to deliver the personalised experience they expect. Take your customers from introductions to long-term relationships with solutions designed to meet your industry's unique needs.

    • Sports & Entertainment

      Seamless, Personalised VIP and Fan Management for Large Venue

    • Hospitality & Travel

      Guest seamless check-in and personalised experiences

    • Facilities Management

      Frictionless Workforce Access Management

    • Banking

      Seamless Customer Identification and Verification

  • Platform
    Seamless identification for world-class Experiences at Scale

    Optimise operational workflows with our Gaia Connectors, Gaia Staff App, Platform and suite of Touchpoints. Define customer journeys, centralise profiles, automate identity verification and streamline people management.

    Explore our Platform
    • Software

      Integrated data, systems and physical touchpoints

    • Identifiers

      Measure operational KPIs and detect patterns

    • Staff App

      Empower your staff's efficiency for exceptional service delivery

    • Security & Privacy

      Protect your data and privacy

    • Integrations

      CCTV camera, AI Unit, BLE Tags

  • Customers
    Driving measurable outcomes

    Discover how Neoma's AI & IoT platform empower diverse industries, from hospitality to sports to facilities management. Explore customer success stories and industry insights

    Explore Case Studies
    • Sports & Entertainment

      Seamless, Personalised VIP and Fan Management for Large Venue

      Discover our work
      Case study: Enabling Flawless VIP Journeys for a Global Sporting Event
    • Hospitality & Travel

      Guest seamless check-in and personalised experiences

      Discover our work
      Case study: Activating Data to Recapture the Magic of Hospitality at The Peninsula Hotel
    • Facilities Management

      Frictionless Workforce Access Management

      Discover our work
      Case study: Enhancing Safety and Efficiency: Unauthorised Workers and Trucks Detection at a Cement Factory
    • And many more

      See how businesses like yours deliver results with Gaia

  • Resources
    Resources

    Explore our collection of videos, eBooks, thought leadership articles and customer success stories. Learn how organisations are transforming their operations and delivering exceptional experiences with Neoma.

    Explore Resources
    • Security & Privacy

      Learn about our security and privacy practices

    • Videos

      Watch product demos, tutorials and customer testimonials

    • Customer Stories

      Discover how businesses achieve results with Neoma

    • eBooks

      Download in-depth guides and industry insights

    • Thinking

      Read our latest articles on AI, IoT and experience management

  • About
    Company

    Neoma is an AI company integrating systems and physical touchpoints to power automated operational workflows and deliver world-class, human-centric experiences. Our diverse team excels in sport, hospitality, cruise lines, travel, cybersecurity and data management. With offices in Singapore, Hong Kong, France and India and a global network of 60+ partners and resellers, we operate across Asia, Europe, North America and the Middle East.

    Read more
    • Our Partners

      Become our Technology or Business Partner

    • Press & Awards

      World Football Summit, E1H, Euroleague, The Peninsula Hotels, Accor Lab

    • Technology

      Touchpoints, Artificial Intelligence, Connectors

    • Team and Advisors

      Discover the individuals behind our success - meet our talented team

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  • Video Library
  • Guest & journey management
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  • FIFA World Cup Case Study
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Library

Browse eBooks on implementing Gaia for your industry,
plus thought-provoking content and how-to videos to help you get started

Do's and Dont's of Empowering Hospitality Staff

Do's and Dont's of Empowering Hospitality Staff through an AI-Assisted Operational Platform to deliver exceptional customer service

Download
personalisation with privacy

How we build personalised experiences that provide value without compromising guest privacy

Download
AI Tech eBook

How organisers can minimise friction to create the events of tomorrow

Download
Sensors in the Workplace

Make sense of sensors, and choose the right one for your workplace needs

Download
Rediscover the Magic of Hospitality

Powering world class experiences with Guest Data

Download
The Whole New Event Experience

Orchestrate world class event experiences flawlessly at scale

Download
Sign up for insights.
Industries
  • Sports & Entertainment
  • Hospitality & Travel
  • Facilities Management
  • Banking
Solutions
  • Guest & Journey Management
  • Seamless Identification
  • Crowd Management
Platform
  • Why Gaia?
  • How it works
  • Components
  • Explore the platform
Resources
  • Security & Privacy
  • Videos
  • Customer Stories
  • eBooks
  • Thinking
Company
  • Our Partners
  • Press & Awards
  • Team & Advisors
  • Contact
  • LinkedIn
  • Twitter
  • Youtube
GDPR
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Photo describing Do's and Dont's of Empowering Hospitality Staff
Photo describing personalisation with privacy
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Rediscover the magic of hospitality
A whole new event experience