About Neoma

Who we are

Who we are

Neoma is an AI company integrating systems, spaces and people to power automated operational workflows and deliver world-class, human-centric experiences. Our diverse team excels in sport, hospitality, cruise lines, travel, cybersecurity and data management. Our strategic directors have over four decades of experience in managing family-owned businesses and top international luxury hotels.

With offices located in Hong Kong, India, France, Singapore and across our network of 60+ partners and resellers worldwide, we span countries in Asia, Europe, North America and the Middle East.

Our Team

Francois Chabaudie
Francois Chabaudie
CEO
Antima Gangwar
Antima Gangwar
CTO
Rebekah Shek
Rebekah Shek
Account Director
Kwang Quek
Kwang Quek
Segment Director
Mohamed Hachad
Mohamed Hachad
Business Development Manager
Irfan Izzwandy
Irfan Izzwandy
Product & Project Manager
Honey Singh
Honey Singh
Customer Success Manager
Lohit Sachdev
Lohit Sachdev
IoT Engineer
Aditya Rustagi
Aditya Rustagi
AI Planning & Research
Tapesh Saxena
Tapesh Saxena
Senior Business Analyst
Chirag Goyal
Chirag Goyal
Senior UI Developer
Candice Chau
Candice Chau
Project Assistant
Santosh Kumar
Santosh Kumar
Mobile Applications & SDK
Shivam Singh
Shivam Singh
Head of Infrastructure
Arjun Pujari
Arjun Pujari
Head of Platform
Punish Agarwal
Punish Agarwal
Senior UI/UX Designer
Harikrishnan S
Harikrishnan S
IoT Engineer
Abhishek Rai
Abhishek Rai
Quality Assurance
Harsh Dudi
Harsh Dudi
Software Tester
Shubham Maheshwari
Shubham Maheshwari
Administrative and Procurement Officer
Madhusudan Dadhich
Madhusudan Dadhich
Technical Recruiter

Our Non-Operational Advisors

Sport
Laurent Gauthier
Sport Tech Investment
Ex- International Olympic Committee
Sport
Nic Couchman
Head of Sport at Charles Russell Speechlys, Co-founder Sport360 Consulting
Sport, Hospitality
Jeff Mirman
Paris FC, Ex- Warner Bros. Discovery Sports, Ex- Starwood
Customer Experience
Yves N'Gakoutou
Managing Partner,
Spectra Partnership
Hospitality
Joel Teo
Ex-Group Director,
Information Technology Products at The Peninsula
Cruise Line, Travel
Dr. Frederick Yip
Director - Goldjoy Group
Silversea Strategic Advisor
Hospitality, Travel
Yves Alavo
Partner at Formia
Hospitality
Jean-Michel Causse
Family Hotel Owner
Ex-Four Seasons
Innovation, Security
Luc Chabaudie
Global Research & Innovation Business Director at Capgemini

Clients

Leading Representative

“The way our operations were working was not sustainable”

Guest operations cannot really manage guests and properly track the services they provide. Gaia gave them the ability to have a better identification of the guests, and to anticipate and understand what each guest is supposed to be doing. They want to get rid of Whatsapp messages, as they receive thousands of messages in groups that are impossible to follow. What they wanted to achieve is service excellence with full awareness, and Gaia gives them that.

Leading Representative, International Sports Organisation
Matthew Lawson

“Game-changing guest experience”

Neoma demonstrated a genuine commitment to understand the nuances of luxury hospitality and to work with us to improve the overall guest experience. Neoma’s speed of development was very impressive and we continue to work closely with the team.

Matthew Lawson, Executive Director, The Peninsula Hotels Group
Chelsea Perino

“Data and AI for the best experience”

As we try to wrap our heads around what the future of work is going to look like, it's important that we rely on more than just our guts, and data and AI is going to play an ever more important role in helping us create the best and most personalised work experience for everyone.

Chelsea Perino, Managing Director, Global Marketing & Communications at The Executive Centre
Kathryn Yeung

“Truly the best and most reliable”

What we like about Neoma's service is its efficiency. Their work in Asia, that is a great advantage as we have many facilities in that region. They are very professional with a strong supporting team for service.

Kathryn Yeung, Regional Fitness Facility Manager, PURE Group
Michael Economakis

“They passed every single KPI”

We are pleased with the modularity and functionality of the platform as well as the excellent support from their professional team. They passed every single KPI that we and our customers set and they delivered.

Michael Economakis, CEO, SCCA Advisory

At a glance

3Bn Sqf Field Tested
$120M Saved yearly through
automated workflows
600K Guest journeys created
on the Gaia platform
155 Locations covered